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James
KeymasterHi Shaun. Well, knowing of many installations of Breakaway One that have been running 24/7 for very long times, I’m leaning towards an issue with the 18i20 – possibly driver related. It seems to have a “memory leak” or something that builds up over time, eventually collapsing and causing the distortion.
Is it possible in Device Manager to disable/enable the audio device when the distortion is happening? does this reset the issue? If that is the case, I’d be talking to Focusrite about updated drivers.
November 26, 2023 at 5:22 pm in reply to: Is there a problem with the forum preventing to post? (as of Nov. 22, 2023) #17322James
KeymasterI’m not sure where the forum server is located, but it is probably the slowest site of any I subscribe to, and I’m in Australia, which possibly exacerbates the situation.
To my knowledge, there have been no reported outages, but maybe they would go to the webmaster anyway.
November 20, 2023 at 11:55 am in reply to: Anyone else having problems with BAE and Bitdefender AV? Can´t run BAE #17314James
KeymasterIf the debugger is running in memory, it should show up on Task Manager, either as a service or actual program.
Temporarily kill it off and then see if BAE will run. If it does, it looks like both programs share some common memory. I would write to the Bitdefender people to see if they can suggest a solution.
James
KeymasterYou must be running in Trial Mode. When you license the product, the ads go away.
If you have a license, has the MAC address of PC changed. For instance, if you registered using the wifi MAC address, but have now gone to Ethernet, the MAC address will be different and BA1 will revert to Trial Mode until you apply for an updated license.
James
KeymasterHere is a video of Leif doing something similar for a demo (https://www.youtube.com/watch?v=4tl8xgSrNg4). I’ll try to set my system up between two rooms and report back on my findings.
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This reply was modified 2 years, 9 months ago by
James.
James
KeymasterThe wording needs to change on the website. The last release of Breakaway One was compiled with Windows 11 dot net components.
I have two separate systems streaming 24/7 on Windows 11 computers with no trouble at all.
I will notify the Webmaster (not me) to update the site.
James
KeymasterAh Yes! I have a 6 second buffer (mainly to cover phone dropouts in the car), so it takes time to register any changes.
Glad you got it sorted.
James
KeymasterI remember you raising this and I put it directly to Leif.
I usually stream at 48K using AAC.
I have just opened my stream (via BARemote) and tried AAC and HE-AAC at 44100 and 48000 rates and listened via the VLC program to my own stream. If I click on “Tools/Codec Information”, VLC accurately reports both rates correctly. In other words, it is correctly collecting and playing at whatever rate I select in BA1.
I am not using a streaming service, but connect to VLC via a private URL, directly to my home music playout system. I also use it on my phone and Bluetooth it to my car sound system.
So, that brings me back to the differences between what I am doing and what you are doing. Are you streaming through a service like Icecast? Could they be down-converting it? Do you have your Windows sound devices aligned to 48Ks? Similarly, your soundcard setup. If any of these are locked onto 44.1, Windows will down-convert it.
I am reluctant to report it as a bug, as it seems to work fine in my case, but I am happy to work with you to track down the problem.
James
KeymasterI have a reply from Leif, and I will paste it verbatim.
“Applying QoS to packets in windows is very difficult — in fact not always possible, as far as I know, depending on windows version and permission level.
There’s also different types of QoS, differently flagged in packets.The code does attempt to do it, if you’re running as a service, so that BA has admin priviliges, which is actually required.
Can’t guarantee that it succeeds, though. If that’s really important for his particular use case, he may want to configure his network switch to do it.
If he has a switch that cares about QoS to begin with, it can be done there. If his switch doesn’t care about QoS then his question is moot.”So, are you able to configure QOS in your router/switch? That may be the best option, as it ensures you have direct control over it outside the application.
James
KeymasterApologies for the delay. I have posed the question, but sometimes the answers take a while to come back. I do know that Leif uses AoIP almost exclusively around his own property, so I would be surprised if it wasn’t up to spec.
James
KeymasterI have no powers to issue licence renewals, as the original details must be checked against their database.
It is most important to provide as much information as possible to make this search quick and easy. John will also need the MAC address of the new device, as the key is generated with that number. If this information is not made available, it will delay the renewal process.James
KeymasterI don’t, but I will try to find the answer for you.
James
KeymasterYou need to go into Device Manager, look for the Pipeline under “Audio Devices” (I think, from memory), right click, and remove the device from there.
James
KeymasterI agree with timmywa. If you send that dump through to Breakaway support, it will be the first thing they will suggest as well. I understand the principle of “if it ain’t broke, don’t fix it”, but I’d suspect a Windows update has done the breaking for you.
Are you using Breakaway Pipeline? I would upgrade to the latest version of that too.
James
KeymasterI don’t have a number to set the input to, but the fact is that the higher the input, the less headroom the AGC has to do its work. Depending on the preset, it is often better to reduce the input by up to 5dB. In fact, it becomes a juggling act between killing the AGC and lifting the noise floor up into the audio spectrum, but in most cases, less input is the better way to go. There must be some way to reduce the gain in RadioBOSS, or the Windows mixer panel.
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This reply was modified 2 years, 9 months ago by
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