Home Forums BreakawayOne BA and Focusrite 18i20

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  • #17323
    shaunattheforest
    Participant

    Hi

    I wanted to post about an issue we have started having.

    Been using Breakaway with 2 HD cores for over a year with no issues. We was using a little 2i2 Focusrite interface and a PCI slot card. All fine.

    We then installed a Focusrite 18i20 to use with both HD cores. This didn’t begin well with the streaming going distorted and a jitter figure off the chart after a few hours.

    I did a little digging and found in the Focusrite documentation that an ASIO driver setup should be used. All seemed well, jitter figure approx 2-4 % but an after a couple of weeks the output suddenly became distorted and unlistenable again.

    Restarted the PC and all is well again. (restarting the app didn’t fix it) I’m presuming this will happen again, has anyone got any advice to where things might be going wrong?

    Many thanks!

    Shaun

    #17324
    Milky
    Keymaster

    Hi Shaun. Well, knowing of many installations of Breakaway One that have been running 24/7 for very long times, I’m leaning towards an issue with the 18i20 – possibly driver related. It seems to have a “memory leak” or something that builds up over time, eventually collapsing and causing the distortion.

    Is it possible in Device Manager to disable/enable the audio device when the distortion is happening? does this reset the issue? If that is the case, I’d be talking to Focusrite about updated drivers.

    #17325
    shaunattheforest
    Participant

    Hi Milky

    Many thanks for the info, that makes complete sense.

    I’ll attempt to disable/renable the driver but I have no idea when it’s going to happen. Since install it lasted 2-3 weeks last time before failing.

    Can I ask, on the ASIO I0 Status screen there are some figures and one is continually increasing but I can’t find what they relate to. I presume they are something to do with Jitter.

    There is W=, H= & R=

    The H value is the one that increases.

    Many thanks

    Shaun

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