Home Forums BreakawayOne What happens when you make a new purchase? Website is unclear

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  • #17609
    Kati
    Participant

    I have made a purchase today at the Claesson Edwards Store website. I assumed I’d get a download right away but that hasn’t happened.

    Now I’m unsure what happens next. The information mentioned something about a trial version having all features available but there’s no downloads anywhere if that’s meant to be as a stop gap until a license is sent manually.

    Or if the person who processes orders could process mine that’d be helpful.

    • This topic was modified 1 month ago by Kati.
    • This topic was modified 1 month ago by Kati.
    #17614
    Milky
    Keymaster

    Welcome, Kati. The website can be a little confusing, I agree.

    You can download the software you require at https://www.claessonedwards.com/download/.

    Typically, you install the software configure it and ensure that it all works to your satisfaction. Every option will work, but you get a voiceover inserted in the audio as a “nag” until it i registered.

    When ready, there is an option to generate a configuration file which you then send to john@claessonedwards.com and he will generate your licence key. You go to the “register” option and paste the licence data directly into the window, and you are up and running. If you ever change your network MAC address, you will have to apply for a replacement key.

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