Leif posted this on the website:
Beginning 7-1-2026 we will be charging a $15 Replacement Key fee for anyone requesting to move/change/replace their existing license key. I regret having to do this, but too many people abuse the nice ability of a simple key request all too often causing piracy. As such, we will have to impose a fee to replace keys going forward. -Leif
I personally think this is a bad practice. It feels like nickel-and-diming. I recently just added a new 2.5gb NIC on my streaming computer and this necessitated a new license key as the MAC changed. I have also had to request a new key when I’ve upgraded computers over the years.I don’t feel like we should be charged for these kinds of situations. We’re not actually gaining any functionality or getting any benefit for the added cost. I see the piracy aspect but something could be addressed in the software to prevent that, I think.
I love this software but I can see stepping away from it if this kind of stuff keeps happening. Everything is getting more expensive, why another extra cost?