Home Forums BreakawayOne License not working after reinstalling BreakawayOne to new computer.

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  • #17751
    Colin
    Participant

    I installed a new computer with the same computer name and used the old network card from the old BreakawayOne computer. I restored BreakawayOne from a backup, including the Presest and license certificate file. Yet BreakawayOne still indicates “Certificate not valid for this system”. The question is, does BreakawayOne look at more things than just the MAC address for the license? Or are there other files located elsewhere outside the appdata\local and program directory I need to restore?

    #17752
    Milky
    Keymaster

    I suspect there’s more to it than just the MAC address. as I had a similar experience recently with one of my installations.
    I had a failing laptop running Breakaway One from a near-new SSD. It used a USB Ethernet adaptor. I purchased a new laptop, but swapped the SSD from the old laptop and did all the usual driver updates etc. I also migrated the Ethernet adapter from the old machine, so, in effect, Breakaway One was still “seeing” the same MAC address and licence details. However, it went back to trial mode.

    I forward the new config information to Support and they issued a new licence text file which worked immediately. Cmparing the text in the two, I could see some differences, so it may use the motherboard serial number or something like that as well in the algorithm.

    #17754
    Colin
    Participant

    Hi Milky,
    It seems like they are checking the CPU as well. At least, that is the only thing that is different on my end at the moment.

    CPU: Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz (4-core)
    CPU: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8-core)

    I will just check if the new computer keeps running stable and then I will request a new license.

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