broadcast@claessonedwards.com not responding

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  • October 21, 2024 at 5:28 am #17486
    AntonisV
    Participant

    Hello there,

    I am just trying to get my license tranfered from old pc to the new one.

    Broadcast@claessonedwards.com, haven’t responded yet and 9 days havepassed. Does anyone knows if something is happening? Today I forwarded the mails to support mail also, I hope I have news soon.

    October 21, 2024 at 2:10 pm #17487
    Milky
    Keymaster

    We did have some emails bouncing about a month ago, but I believe that that was fixed.

    October 21, 2024 at 4:36 pm #17488
    AntonisV
    Participant

    Well, to say the truth it’s the first time Keith didn’t respond at the same day. But 9 days is.. alot. Milky, can you comunicate that to them? My mail is a.vlachos[]radiokiss.gr

    October 22, 2024 at 1:16 am #17489
    Milky
    Keymaster

    Sadly, Keith is no longer with us, but his son, John has taken over the task and is usually very prompt – maybe 24 hours, but certainly not days. I have sent him a PM.

    • This reply was modified 1 year, 4 months ago by Milky.
    October 22, 2024 at 8:25 am #17491
    AntonisV
    Participant

    Oh! I am so sorry hearing this. Haven’t got a reply yet. I guess I have to wait…

    October 25, 2024 at 4:10 am #17493
    AntonisV
    Participant

    Well John responded and send me an email after your nudging. But I don’t think he can receive mine. At this point I am desperate. How can he not receive my emails?

    Can you please with any means, transfer my mail to him? May I can send the info to you and ve a middle person? See image below, it’s been 2 days since I;ve sent the info.

    Mail thread

    • This reply was modified 1 year, 4 months ago by AntonisV.
    October 25, 2024 at 4:15 am #17495
    AntonisV
    Participant

    mail thread

    October 25, 2024 at 7:12 pm #17497
    Milky
    Keymaster

    Please forward your licence summary to milky.5343@gmail.com and I will try to forward it onto John.

    October 25, 2024 at 7:20 pm #17499
    AntonisV
    Participant

    I just did! Thanks for the help.

    October 28, 2024 at 3:13 pm #17502
    Milky
    Keymaster

    I have relayed your information on to John. I don’t know whether they monitor emails on weekends, so let’s see what happens today.

    November 1, 2024 at 10:49 am #17503
    AntonisV
    Participant

    Well, some days past…and no news from John. I believe something has to be done. My first mail got sent at 9th of Octoberm, it’s almost a month now. I am wondering how can Isolve this… I am wondering if I can call anyone to find a solution.

    • This reply was modified 1 year, 4 months ago by AntonisV.
    November 1, 2024 at 6:11 pm #17505
    Milky
    Keymaster

    I am totally at a loss over this. I have relayed on all the information that you sent to me. I’ll contact John again to see where it is at, but it is now the weekend, so I may not get a response until Monday.

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