BBP just wont work anymore

[lan04]

Been runnin Breakaway Broadcaster since 2011  without a hitch on Windows 7 Pro.  All of a sudden the program wouldnt load.  Tried several things and decided to unistall and reinstall.  The uninstall program hung  saying it could not find a certain .dll  After that it wont appear in the uninstall in control panel…did a search and unsistall showed up but ti still hangs.  Attempted reinstall  but that hangs at "checking CPU"  i am stuck…any help would be appreciated 

[lan04]

AVG virus was the culprit after an update….Did  a system restore and made an exception in AVG and all is well again. 

[tardolus]

Breakaway Broadcast processor just suddenly stopped working. I uninstalled it and reinstalled, nothing changed. Also breakaway icon is just "blank white page" and the main window or system tray icon wont start. In task manager it is visible but it just wont start… 🙁 I started Windows in recovery mode and there I can start it like nothing, of course without music since audio cards doesnt work on recovery mode…
I have Fujitsu Lifebook A512 with 64bit Win 7, BBP is version 0.90.69. Help! :-[

EDIT: Also: when trying to install BBP again, it just hangs in "Please while determining your CPU performance".

[tardolus]

I have this same issue! I only have Microsoft Security Essentials, but BBP just wont start, even the program icon is just "blank white page". Help is welcome! And yea, uninstalling doesn't work either. Win 7, 64bit. BBP suddenly just wont load.

[tardolus]

Also: when trying to install BBP again, it just hangs in "Please while determining your CPU performance".

[yorkie98]

There's another thread just come up on this same subject. It seems it's an issue with AVG anti virus.

[Alcyone]

Same problem.  AVG isn't the issue.  Rather, it seems to be a permissions related.  Occasionally, I receive an error message saying Access Denied (with the path to the program exe).  Using compatibility mode, "run as administrator" and taking ownership and giving your account full permissions to the program files (x86) and Users directory doesn't help.

I hope a solution can be found for this because BBP is great software.

[JesseG]

You may also want to consider updating to the latest version of BBP, version 0.90.95
http://claessonedwards.com/download/breakaway_broadcast_setup_0.90.95.exe
just in case there was a bug fix that was addressed.

Also to anyone who may be reading this, AVG has been a thorn in many system admin sides. If you want a free anti-virus that's much faster, much better detection/heuristic rates, much lower false positives… Avast is #1 Free AV for years now.
https://www.avast.com/

Proof? 🙂
https://www.av-test.org/en/antivirus/home-windows/

(note: "AVG Internet Security" is not the same thing as "AVG Antivirus Protection FREE" and they chose to not have their free version in those tests several years ago because of how bad it was testing, mmmkay)

[JesseG]

[quote author=tardolus link=topic=5304.msg18830#msg18830 date=1464197190]I only have Microsoft Security Essentials[/quote]
Interesting. Have you tried disabling it while installing/running Breakaway, just to see if that's a problem?

[tardolus]

[quote author=JesseG link=topic=5304.msg18835#msg18835 date=1464237623]
Interesting. Have you tried disabling it while installing/running Breakaway, just to see if that's a problem?
[/quote]

Tried that too. I even disabled firewall… Still the same…

[tardolus]

[quote author=JesseG link=topic=5314.msg18834#msg18834 date=1464235928]
You may also want to consider updating to the latest version of BBP, version 0.90.95
http://claessonedwards.com/download/breakaway_broadcast_setup_0.90.95.exe
just in case there was a bug fix that was addressed.

Also to anyone who may be reading this, AVG has been a thorn in many system admin sides. If you want a free anti-virus that's much faster, much better detection/heuristic rates, much lower false positives… Avast is #1 Free AV for years now.
https://www.avast.com/

Proof? 🙂
https://www.av-test.org/en/antivirus/home-windows/

(note: "AVG Internet Security" is not the same thing as "AVG Antivirus Protection FREE" and they chose to not have their free version in those tests several years ago because of how bad it was testing, mmmkay)
[/quote]

Tried to update, same problem with installation. Got stuck.

[tardolus]

[quote author=yorkie98 link=topic=5314.msg18832#msg18832 date=1464211347]
There's another thread just come up on this same subject. It seems it's an issue with AVG anti virus.
[/quote]

Nope, AVG isnt the problem in my case.

[tardolus]

[quote author=Alcyone link=topic=5314.msg18833#msg18833 date=1464226795]
Same problem.  AVG isn't the issue.  Rather, it seems to be a permissions related.  Occasionally, I receive an error message saying Access Denied (with the path to the program exe).  Using compatibility mode, "run as administrator" and taking ownership and giving your account full permissions to the program files (x86) and Users directory doesn't help.

I hope a solution can be found for this because BBP is great software.
[/quote]

Yep, all those problems here too… 🙁

[JesseG]

What version of Windows are you using?

Did BBP stop working while it was already running, or did it stop working when it was trying to start running?

If BBP stopped working while it was running, have you checked "programs and features" / "add/remove programs" in the control panel to see if anything was installed/updated around the time it stopped working? (some software updates don't show up in there)

So you've tried adding an exception in your anti-virus, and tried disabling your anti-virus to see if Breakaway can work (or reinstall)…

Then can you see if you're able to:

1. save screenshots of the settings you want to save
2. restart Windows
3. boot into Safe Mode (press F8 key a lot before the Windows loading screen displays and select "Safe Mode")
4. uninstall all versions of Breakaway
5. restart Windows
6. boot into "Safe Mode with networking"
7. install the latest Breakaway Audio Enhancer and then install whatever other versions of Breakaway you need
8. see if it works (without sound of course)
9. restart Windows
10. see if it works

And if doesn't work:

1. shut down Breakaway
2. disable your anti-virus
3. run Breakaway again
4. see if it works

An "Access Denied" error could easily be caused by an anti-virus software, since it's hooking (intercepting) the file system (among other things) in ring 0, the deepest level of access within Windows.

[edit] i merged the two topics about this [/edit]

[Alcyone]

[quote author=JesseG link=topic=5304.msg18834#msg18834 date=1464235928]
You may also want to consider updating to the latest version of BBP, version 0.90.95
http://claessonedwards.com/download/breakaway_broadcast_setup_0.90.95.exe
just in case there was a bug fix that was addressed.

Also to anyone who may be reading this, AVG has been a thorn in many system admin sides. If you want a free anti-virus that's much faster, much better detection/heuristic rates, much lower false positives… Avast is #1 Free AV for years now.
https://www.avast.com/

Proof? 🙂
https://www.av-test.org/en/antivirus/home-windows/

(note: "AVG Internet Security" is not the same thing as "AVG Antivirus Protection FREE" and they chose to not have their free version in those tests several years ago because of how bad it was testing, mmmkay)
[/quote]
I updated to the latest version and all is well.  Thank you.

[Author]

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