BAO License

Hi CJ. I’m sorry for the late reply, as I clicked on the link before and it went to nowhere.
Your best method involves the following steps. I assume that you have the BA Remote management package.
1) Take a backup of the BA1 configuration on the current PC. (Common > System Information > Backup Configuration.)
2) Install BA1 on your new PC. It will run as a Trial version until licenced.
3) Import the saved configuration. It should run as before, but you will get a voice-over inserted occasionally.
3) Print out the Licence Summary information. (Common > Licence Information > Get Licence Summary
4) Email a copy of the summary (take a screen print) to support@claessonedwards.com requesting a new unlock file.

When the file arrives, SAVE IT SOMEWHERE SECURE as a text file and then copy and paste it into the window in the BA1 Config program (NOT the BARemote program). Re-launch the program and the “Trial” status should be gone.
It is a condition of the licence that you immediately uninstall Breakaway One from the old PC if possible.

I upgraded my station PC with a new 2.5gb NIC and BaO went into Trial Mode. I sent the new license report to both support and broadcaster@claessonedwards.com about 24 hours ago along with several follow-up emails and have yet to hear a response back. I even tried to spoof my old MAC on the new NIC and that didn’t work. Now, for almost a full day, I’ve been getting BaO liners over my songs and such. My listeners are getting annoyed and logging off. Can someone help?

Glad it finally sorted itself out. I can’t explain why there was such a delay.

Similar to you, I changed my laptop, but I was using an external USB Ethernet connector, so the MAC address was exactly the same. Obviously, Leif has built some other hardware checks into the Licence and these must all align to become registered.