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Hello all,
Our station has been using Breakaway One since 2023 on a Windows 10 Pro OS machine. We are currently upgrading to a Windows 11 Pro OS machine and need to know the process of moving the BAO license to the new Windows 11 Pro machine. Please explain what we need to know to make the upgrade easy. Thank you. CJ
Hi CJ. I’m sorry for the late reply, as I clicked on the link before and it went to nowhere.
Your best method involves the following steps. I assume that you have the BA Remote management package.
1) Take a backup of the BA1 configuration on the current PC. (Common > System Information > Backup Configuration.)
2) Install BA1 on your new PC. It will run as a Trial version until licenced.
3) Import the saved configuration. It should run as before, but you will get a voice-over inserted occasionally.
3) Print out the Licence Summary information. (Common > Licence Information > Get Licence Summary
4) Email a copy of the summary (take a screen print) to support@claessonedwards.com requesting a new unlock file.When the file arrives, SAVE IT SOMEWHERE SECURE as a text file and then copy and paste it into the window in the BA1 Config program (NOT the BARemote program). Re-launch the program and the “Trial” status should be gone.
It is a condition of the licence that you immediately uninstall Breakaway One from the old PC if possible.
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