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  • #16753
    paolopd2000
    Participant

    hi i wanted to know how long it takes to get a breakawayone HD license. order placed on 6 may 2021. thanks. i’m from Italy

    #16754
    MrKlorox
    Participant

    You should email support@claessonedwards.com and ask there. I think sometimes emails fall through the cracks or get swallowed by spam filters.

    #16755
    paolopd2000
    Participant

    I have already sent an email to support@claessonedwards.com I have also sent the $ 149 paypal payment. I sent the “get license summary” 🙁

    #16756
    MrKlorox
    Participant

    And it’s not in your own spam folder or anything? I guess post a new topic and maybe Milky might be able to help you get in touch with John, who would be sending you the license. I really don’t know, sorry.

    #16757
    Milky
    Keymaster

    Typically, licences are issued within 24 hours of receipt of the funds and the system summary information, so this is certainly well outside the usual parameters.

    I note from your profile that you have only provided the minimum information. I also note that you have a hotmail email account which often gets filtered out by default. These things MAY have an effect on the outcome, but I have raised the issue with John directly and will let you know his response.

    • This reply was modified 1 year, 11 months ago by Milky.
    #16759
    Milky
    Keymaster

    I am informed that the email went into spam (possibly because it’s hotmail), and that it has now been retrieved and acted upon.

    Enjoy BA1!

Viewing 6 posts - 16 through 21 (of 21 total)
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