Viewing 14 posts - 1 through 14 (of 14 total)
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  • #898
    dj silver
    Member

    I have my Bose system plugged and working, how do I know? Simple Ots and Virtual dj work beautifully through it. However when I try to set up Breakaway Dj it keeps saying
    Quote – "Error starting audio engine: Core 1: Requested Output device doesn’t exist!" Unquote.
    I use a Bose Tonematch, it is not simply plugged directly into the speaker.

    #11074
    Dr.J
    Member

    More information is required. Are you going from the DJ playback software to Breakaway DJ then Bose T1? This is the correct pathway, but have you made sure the paths are correctly chosen and compatible? Please list your current settings and we’ll see if we can help.

    #11075
    dj silver
    Member

    [quote author=”Dr.J”]More information is required. Are you going from the DJ playback software to Breakaway DJ then Bose T1? This is the correct pathway, but have you made sure the paths are correctly chosen and compatible? Please list your current settings and we’ll see if we can help.[/quote]

    1. Ots audio output set to Line 1 (Breakaway Pipeline)

    2. Breakaway DJ Input – Input 1 Breakaway Pipeline 1
    Input 2 Breakaway Pipeline 2

    3. Breakaway Output – Is where the problem seems to lie … I hit the pull down menu and I choose … Speakers (2 – Bose USB Audio) … When I select that option and press ‘Finish’ I get the warning above.

    I have tried with Realtime audio checked and unchecked, plus Asio output is unchecked.

    I hope this is enough information.

    Thanks.

    #11076
    Dr.J
    Member

    So what happens when you choose to output directly from OtsAV to the Bose T1? Does it work correctly?

    #11077
    dj silver
    Member

    [quote author=”Dr.J”]So what happens when you choose to output directly from OtsAV to the Bose T1? Does it work correctly?[/quote]

    Yes, everything is fine.

    Update, for some unknown reason the warning has changed to … Error starting audio engine: Core 1: Unable to open "Bose USB Audio" for output at 44100 hz, 2 channels, 16 bits. Device does not support requested format, or sound device is busy.

    As I said the Asio is disabled and it seems there is no other option.

    #11078
    JesseG
    Member

    If you have ASIO4ALL installed, you might need to completely remove it, I’m not sure how you have the config for that setup, if you have that installed.

    That warning will come up when something on your computer is using that audio device.

    Another thing you can do to try to remove the problem is to set the default soundcard on the computer to be Breakaway Pipeline 1.

    Finally… you don’t need to set a second input for Breakaway DJ if you’re not sending any audio to Breakaway Pipeline 2.

    #11079
    dj silver
    Member

    [quote author=”JesseG”]If you have ASIO4ALL installed, you might need to completely remove it, I’m not sure how you have the config for that setup, if you have that installed.[/quote]

    Sorry, what’s ASIO4ALL?

    Another update.

    I first installed Breakaway Dj on my home pc that uses an M Audio 410 soundcard and then into a pair of speakers, not a problem, sounds fantastic. This is what prompted me to buy it for my gig pc.

    On my gig pc I have no asio or external soundcard attached, apart from the Bose Tonematch. It is a dual boot system and I have tried to configure Breakaway on both Vista and Xp with identical results as I have detailed in an earlier post.

    I have on it ATI HD Audio rear output and Realtek HD Audio output, with both of those I don’t have a problem.

    I also have a Sony Viao laptop running Vista and again tried to configure the demo version on it. This also produced the same warning and results.

    As a very non techy person I guess for some reason it doesn’t like the Bose Tonematch.

    #11080
    dj silver
    Member

    Is there anybody from the company that views this forum on a daily basis? I have spent £65 on something I cannot use. I have followed instuctions from people on here and spent hours trying to remedy the problem to no avail.

    Surely I cannot be the only person to be experiencing this problem?

    #11081
    JesseG
    Member

    [quote author=”dj silver”]for some unknown reason [..] sound device is busy.[/quote]
    That’s the problem, as I suggested before. Did you try making the pipeline your default audio device instead of your real soundcard, and reboot the computer 1st… then start up Breakaway before OTS?

    @ the price and the support level… the pricing is waaaaaay too low to allow for much of any support, so it’s all we have.

    When you make the core of a $15,000 flagship box that rules the TV airwaves (and making headway into FM/AM soon) available for this insanely cheap, that’s sort of par for the course. The $15,000 box gets great 24/7 phone/etc support, and the software that’s basically being given away, well…

    Lastly, there’s nothing that the 2 (total) guys that operate CEAudio know about any of this, that the community here doesn’t. And more.

    #11082
    Dr.J
    Member

    Maybe some screen shots of Windows audio settings, OtsDJ output window, Breakaway input window, Breakaway output window and anything else directly relevant would certainly help. I’m sure you can appreciate that it’s quite hard to trouble shoot a system we have no first hand experience with, so the more information the better.

    #11083
    dj silver
    Member

    [quote author=”Dr.J”]Maybe some screen shots of Windows audio settings, OtsDJ output window, Breakaway input window, Breakaway output window and anything else directly relevant would certainly help. I’m sure you can appreciate that it’s quite hard to trouble shoot a system we have no first hand experience with, so the more information the better.[/quote]

    I fully apreciate that without the full info trouble shooting is a problem! 😉 Screenshots for me is unknown territory.

    I’ve been on the Bose forum trying to resolve the issue and I am 99.99999999999% sure that it’s the Breakaway/Tonematch that is creating the problem. Ots its fine I can run that through an M Audio 410 soundcard fine. It’s when the Breakaway meets the Tonematch that it never works.

    #11084
    JesseG
    Member

    Have you tried other methods besides Kernel Streaming (aka "KS")?

    Have Bose confirmed the card (and its drivers) can even do Kernel Streaming?

    #11085
    dj silver
    Member

    I am not competent enough to start talking about K S, as I said at the outset I am not a techy type person.

    Bose users suggest it is a Breakaway problem.

    #11086
    JesseG
    Member

    [quote author=”dj silver”]I am not competent enough to start talking about K S, as I said at the outset I am not a techy type person.

    Bose users suggest it is a Breakaway problem.[/quote]

    "KS" is an output interface option in Breakaway, all you have to do is select it from the dropdown that sets output interface… For instance in regular Breakaway Audio Enhancer:

    Interface: KS

    The reason I"m asking is to see if you tried another method besides Kernel Streaming, because that’s the 1st thing I would try if it says the soundcard is being used. Maybe the soundcard really is being used, but maybe (as I previously suggested) the Bose doesn’t support Kernel Streaming.

    If that’s the case, and Bose and those people can’t even answer that for you, then you’re already getting way better help here (to try our suggestion), than the lack of help and bad advice from the Bose forum.

    It’s not a problem with Breakaway. 😉 I know that’s a fact. It just has to be used correctly with some hardware that doesn’t support all of the capabilities that it normally should under Windows. If that’s the case here, then that’s Bose’s fault.

    Try another interface in your Breakaway settings as I showed you and let us know.

Viewing 14 posts - 1 through 14 (of 14 total)
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