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- This topic has 5 replies, 2 voices, and was last updated 15 years, 5 months ago by Leif.
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June 17, 2009 at 1:48 pm #377AnonymousGuest
I have a problem with breakaway in that every now and then breakaway stops working and there is no sound output. i have to reboot the pc for it to work again..it is ok for a couple of day then it will do it again .. i am using it on a digital jukebox (running xp pro) for which it is ideal but i need it to work reliably all the time. many thanks rich
June 17, 2009 at 3:09 pm #4806AnonymousGuestif you’re using the trial version, it may already expired. If this is the case, I think there is no need to restart the PC but BA itself (I think BA works for 30 mins after after each restart). Also I would check if you do not have very low volume, after BA stops its processing (this might help with the no sound problem). Anyway I would highly recommend you to buy a license if you have not do so. 😀
June 17, 2009 at 3:13 pm #4807AnonymousGuest[quote author=”rich1254″]I have a problem with breakaway in that every now and then breakaway stops working and there is no sound output. i have to reboot the pc for it to work again..it is ok for a couple of day then it will do it again .. i am using it on a digital jukebox (running xp pro) for which it is ideal but i need it to work reliably all the time. many thanks rich[/quote]
I have had this problem as well. It seems that something about how particular sound cards or their drivers interact with the BA signal chain (Pipeline maybe) when introducing new audio sources will cause this. So if you are listening to audio in one application and then browse a website with its own sounds, you may loose output through the first application. I don’t know if this is happening to you, but one solution rather than restarting is to rerun the setup wizard with no audio running. You can also experiment with the I/O configuration in BA (can’t remember if BA personal has this as I use BA Live). I got this to stop happening by changing the input and output interfaces, I think from DS (directsound) to KS (kernel sound).
Good luck,
StuartJune 17, 2009 at 5:33 pm #4808AnonymousGuestHi.. it is full licensed version.. and i am only using ultimate jukebox to play mp3 files from the hard drive..no other sources.(It is a digital jukebox not running any other aplications).any other suggestions to sort the problem greatly appreciated. Many thanks Rich
June 17, 2009 at 11:14 pm #4809AnonymousGuest[quote author=”rich1254″]Hi.. it is full licensed version.. and i am only using ultimate jukebox to play mp3 files from the hard drive..no other sources.(It is a digital jukebox not running any other aplications).any other suggestions to sort the problem greatly appreciated. Many thanks Rich[/quote]
Have you tried rerunning the setup wizard after the sound goes out? This might get you looking in the right direction anyway.
Stuart
June 18, 2009 at 11:07 am #4810LeifKeymasterThe trial version never mutes audio — it just bypasses after half an hour, but in bypass it still passes audio.
There’s a watchdog inside the audio engine, and if audio stops passing through, breakaway reopens the driver automatically, in the background! What you’re describing *should* never happen, but obviously it is. Have you tried using a different (newer) driver for your sound card?
What sound card (or what on-board audio chip) are you running?
Best,
///Leif -
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