Home Forums BreakawayOne Need help with setup; manual available?

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  • #3429

    I expected this to be be a straightforward proces, but it seems I overestimated  myself…

    Right now we're running on BAB. Set it up four years ago and it never failed. But the PC needs replacing so I ordered a 'new' one (HP Z230, i7 4790, 16GB, Marian Trace Alpha, W10Pro) and I've downloaded BAO. I desperately need a manual of some sort because obviously I'm not tech-savvy enough for the Quick-start Guide.

    It keeps nagging me about the Audio I/O status and audio doesn't even seem to enter the processor. Also there seems to be a conflict between the Trace Alpha software and BAO (resulting in the Windows blue screen with 🙁 smiley). I've reinstalled Windows, the Trace drivers and BAO. No difference.

    #15037

    crashreport:

    2018/05/30 16:06:34

    Please forward these two files to the author:
    C:\Users\AC\AppData\Local\BreakawayOne\dump\BreakawayOneApp_crash_2018-05-30_16-06-34.txt
    C:\Users\AC\AppData\Local\BreakawayOne\dump\BreakawayOneApp_crash_2018-05-30_16-06-34.dmp

    C:\Users\AC\AppData\Local\BreakawayOne\dump\BreakawayOneApp.exe caused an Access Violation (0xc0000005)
    in module ntdll.dll at 0033:00007ffcc35a67b4.

    Exception handler called in WinMain.
    Command Line: "C:\Program Files\BreakawayOne\BreakawayOneApp.exe" config.
    Error occurred at 5/30/2018 16:06:36.
    C:\Program Files\BreakawayOne\BreakawayOneApp.exe, run by AC.
    Operating system:  unknown Windows version (10.0.16299).
    8 processor(s), type 8664.
    11% memory in use.
    16091 MBytes physical memory.
    14314 MBytes physical memory free.
    30277 MBytes paging file.
    28593 MBytes paging file free.
    134217728 MBytes user address space.
    134217482 MBytes user address space free.

    ===== [end of CRASH.TXT] =====

    #15038
    Milky
    Keymaster

    I happen to know that Leif is away until next week some time, so the dump file might have to wait. I have BA1 running all day every day without a hitch, but not with Marian Trace hardware, nor Windows 10, so there are two immediate variables.

    My experience is only with the HD core, so these instructions relate to that. I assume that other cores work similarly at the setup level.

    1) Launch BA1 Config from the shortcut menu.
    2) Click on "Main Configuration" then "Audio Processing Cores"
    3) Select HD Audio Cores. I find it easier to double click and then press the "+" button, but you can also drag the green bar from L to R to increase the number. I would start with just one to gain familiarity.
    4) Click on "Done" (if you went to the +/- screen) and then "Apply" in bottom RH corner. This will then display one or more (depending on the number selected) HD Processor buttons at the top.

    5) Click on "HD Processor" (or "HD 1", "HD 2" etc if you have selected more than one core.)
    6) To keep things simple, ignore the Livewire, Streaming etc options for now and define the input and output options. Click on "Input".
    7) There may be up to three options for Input. KS and Wave are standard, and an ASIO tab may show if the drivers are loaded (and the card is ASIO capable). For a fresh install, all are turned off by default, but, if you have been experimenting, or have migrated from another card, open each interface and ensure that the ones you DON'T want to use are turned off by selecting "Disabled" from the drop down box. So, if you have ASIO, that is the best option (less latency), followed by KS and then Wave.

    8) I'll assume that you are using the ASIO interface, because Marian Trace supports it. Now click on "Common Audio Devices". If ASIO drivers are detected, there should now be a button to select it. If it is not there, you need to install from the Marian Trace driver source.
    9) On the "Main" button, select the Trace card, set up the sample rate etc. If you click the "ASIO Driver Control Panel", it should open the Marian Trace setup screen where you can set the buffer size etc. When you close the Trace CP, you need to click the "Reload Driver" button which will refresh the screen and show the buffer size you have set.
    10) Again, set up the "Inputs" and "Outputs" in ASIO.
    11) Once ASIO is set up, you should be able to test the "circuit". Click on the "Main" button in ASIO setup and light up the "Run Test" button. Then click the "Test Tones" button and light up the "Left" and/or "Right" "Test Tones Output" buttons. You should hear a tone from each channel.

    12) If, for some reason, you want to use KS or Wave interfaces, the setup is similar. In my case, my playout software can only send the music source to BAOne via the Pipeline 1 (which can be installed separately from the downloads site). In this case, I have to define the "Pipeline 1" input in the KS interface.

    13) Select your default sample rate, and the sound device (in my case "Pipeline 1").
    14) Click on "Auto-configure Block Size". You can select the block size manually, but the Auto option usually comes up with a best fit.
    15) You can then Click on "Run Test" to give you an idea of how the card will perform with the selected block size. The aim is to get the jitter down to the lowest figure, but, in my experience, even 50% is acceptable, so long as you get no drop-outs or glitches. If the jitter figure it too high, manually select various block sizes and then test each time.
    16) Repeat this process after clicking the "Output" button. Select the output channel from the drop down menu e.g SPDIF. Once again, use the "Auto-configure Block Size" or manually select. If these two block sizes aren't set, you will get an error on the main screen later.
    17) For now, click the "Speaker" button and set it to "Disabled".
    18) You can ignore the "Label" button, or you can go in and give this HD core a meaningful name like "On-air", "Studio Monitor" etc.

    Most importantly, do NOT configure the same inputs and outputs in two or more interfaces. It will work, but you will hear "slap" from the interfaces arriving at the outputs at different times.

    That's about enough for one session. If you get this far, you should be able to play some music through the system, and then fine tune some of the other options.

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