Home Forums Breakaway Audio Enhancer Windows 10 crash on registering application

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  • #3200
    Snabel
    Member

    I've installed the breakaway demo on a windows 10 machine which never had breakaway installed.
    I enter the product key in the about menu, but when clicking "Register", breakaway promptly crashes.

    I've tried this over multiple days, before/after reboots etc.
    Running on a fully updated Windows 10 Version 1607 (OS Build 14393.51) according to Winver.

    *edit* Attached the event log entry from a breakway crash *edit*


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    #5680
    Snabel
    Member

    I wish I could throw money at this proble, but it would do nothing so I'm without options.
    I'm just trying to register the software I bought.

    #5681
    JesseG
    Member

    You should try installing the latest version of Breakaway Audio Enhancer from here:
    http://www.claessonedwards.com/download/breakaway_setup_1.40.03.exe
    which was updated to work with Windows 10

    #5682
    Snabel
    Member

    Is this an updated build from after I made my original post on August 11, 2016 ?

    There was at least a build up that should be working with windows 10 at that point
    On my previous machine I had endless problems with BreakAway before this update, so on my new machine I waited until Windows 10 compatibility was listed for a current build from the website.

    When I made the original post, I downloaded a copy from the website at that point and installed on a machine that never previously had breakaway on it.
    So unless 1.40.03 has been released after that point, I'm not sure anything has changed.

    @JesseG: What do you think?

    #5683
    JesseG
    Member

    [quote author=Snabel link=topic=5329.msg19388#msg19388 date=1513883521]Is this an updated build from after I made my original post on August 11, 2016 ? [..] @JesseG: What do you think?[/quote]

    The crash log you posted says you're using version "1.3.0.5".

    #5684
    Snabel
    Member

    I don't understand how it happened last time, but when I checked the version of breakaway.exe the log info was of course right and I was running the 1.3 version.
    I re-installed it and everything worked from that point on.

    Now I've re-installed windows 10 though, downloaded https://www.claessonedwards.com/download/breakaway_setup_1.40.03.exe and installed it in the default location.
    Going to register I have the very same issue again. Checking the binary it has installed 1.3.0.5 once more.

    This really must be an error with the installer.
    Does it have multiple versions in it but is supposed to install 1.3.0.5 only when it detects windows xp?
    If not, I really don't understand how or why it is doing that.

    Unless you have a tip on how to solve it, I will try to figure out what I did last time to get it to install the right binary ..

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