Home Forums Breakaway Professional Products – [discontinued] BB & Windows 7 64 Bit (Am I The Only One)

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  • #1172
    Peter Tate
    Participant

    Guys I’m running BB on Quad Core’s with Windows 7 64bit. I’ve read the sticky about latency etc & turned everything I can see that relates to speed stepping off! Straight out of the box (the drivers that came with the mother board etc) were used to setup everything initially. The audio cracking started after 3 days. I first saw BB had set the audio pipe to 44100 sr input & output was on 48000. Edcast was set for 44100 so it got set to 44100. Three days later the cracking was back. I downloaded a latency tool mentioned on the sticky. It told me everything was ok. Well Drrr it’s NOT! I had the pleasure of this happening on three different machines but not all would crack up at the same time (days apart). I noticed that one pc had different cores rested to the other two whenthe pc was at rest. I put the bios back to fail safe default on all and now they all do the same! But no change in the cracking issue it still happened a few days later! AGAIN!! It was suggested to get the latest drivers for the audio. I did and found the ones in the box were a YEAR old! So all three machines were done! Yep could be right? NO! Two days back again!

    Now call me silly! – But in the older days there was a setting in the advanced properties under my computer that "sort of did more with the fancy animations of XP" the tabs are Let Windows Decide or Best Performance etc. Then in there some where was you can select foreground or back ground services to get the more attention!

    Well that’s where I am at right now! I told it Best performance! Didn’t touch the back ground services or programs. Wasn’t sure if Breakaway is in the back ground or not.

    Funny thing is it’s still going great after about 5 days now! Could that be all it is – just tick the box Best Performance box?
    Is there any plans for a BB version that takes all this into account with multiple core machines? I’m on Version 09.90.95.

    Regards to all.

    Breakaway is the king. Now for a little crown polishing 😉

    #12467
    Peter Tate
    Participant

    Since no one has replied I assume everyone things I’m silly or the sticky has all the successfull answers! I’m sorry it doesn’t seem to! For all the people that got frustrated as hell like I did. Downloaded latency testers and all the latest drivers from the maker’s sites like is suggested in the sticky says. Even for people that asked the question – what the hell is a laptop doing anywhere near a software processor made for a Broadcasting Chain? Here’s the VERY Short version that is working for me.

    After messing about in the Bios turning off things like EIST in the advanced settings. Windows reports the varying of the clock speed to the video card (to keep the card cool etc) can stuff up audio. Windows say to turn it off if you are not using your pc for gaming and audio work is your main focus. It works – sort of!

    Windows power managment needs to be on Hi Performance too. The idea is so it doesn’t park your cores. But looking in Reource Monitor – it still does??

    I emailed Leif in frustration! He suggested to change the Streaming Kernels — KS to WS or DS etc. That was the first thing I had done. But the next thing was the answer!!

    Turning off the "System Priority" in Breakaway itself! This worked for me – I think it still cracks once here and there but it doesn’t totally fry itself like before after 2/3 days.

    Don’t forget this was happening further down the road than the 30mins that was mentioned in the sticky. Hope this helps people!!!!!!! I nearly asked for my money back!!

    #12468
    JesseG
    Member

    Glad it mostly worked out for you. To be honest, I didn’t reply to your first post because it sounded like you already had it figured out.

    What GPU is in your laptop btw… It wouldn’t happen to be a GeForce GT(S/X) 300 series?

    #12469
    Peter Tate
    Participant

    Thanks Jesse. I thought I was going silly. I did everything mentioned in the sticky and still it happened. This is not anywhere near a laptop btw. I might have sounded a little snippy too sorry about that. Was getting to the point of pulling it all out.

    Don’t you mean CPU? 300 series sound familiar. It’s a Gigbyte board though with "new b3" stepping. Looks to me that might be the thing to steer around.

    cheers

    #12470

    [quote author=”stationx”]Don’t you mean CPU? 300 series sound familiar.[/quote]

    Nope, Jesse means GPU, the processor on your Graphics card…
    So the question here is: what graphics card are you using?

    #12471
    JesseG
    Member

    Yeah the main reason I ask in relation to laptops, is that the GeForce GT(S/X)300 series GPUs are notorious for being basically unusable for low latency audio purposes… and I haven’t heard of anyone ever figuring out how to fix it. It has everything to do with the power management settings, and making them "always on" only slightly lessens the problems. I haven’t heard if this effects the desktop versions, because mostly the feedback I’ve gotten is from DJs… but I see no reason why it wouldn’t effect a desktop too.

    #12472
    Boki
    Member

    Maybe fixed 2D/3D freq.
    MSI Afterburner .. 😉

    #12473
    JesseG
    Member

    [quote author=”Boki”]Maybe fixed 2D/3D freq.
    MSI Afterburner .. 😉[/quote]
    That doesn’t fix the clock speed, it only changes the maximum clock speed. Turning off the adaptive performance does make the clocks only run at maximum. And it does very little to fix it. But I’m only talking about the 300 series, which stationx might not even have. Let’s not count the chicken before it hatches.

    #12474
    Peter Tate
    Participant

    Hi Jesse. The standard onboard video card for that mother board. Gigabyte H61M-D2-B3.

    I’m not sure if it was the total fix from the start BUT unticking the box that makes Breakaway Broadcast always top priority has fixed it for me.

    Totally the opposite to what you think it should do.

    #12475
    JesseG
    Member

    I had the non realtime allow me to use a lower latency before, under XP SP3 on a single core AMD, so… it just depends on the system/drivers/software, and how close you are to the various limits.

    #12476
    Peter Tate
    Participant

    Thanks JesseG, You might think of getting an official title as support guru! I’d do something about the track the sticky takes you down first though. Say soemthing like "do this first" then try the sticky’s info if symptoms persist. It led me down a path I don’t think I needed to go down. I’m also not keen to revisit and fine out for sure as it’s now fixed.

    For anyone else reading this. UNTICK THE PROIRITY BOX in Breakaway Broadcast if you are using Windows 7 64 bit with speed stepping etc. Then do as the sticky says only if you still have issues. Also bare in mind that my issue was after a few days!! Not minutes like the sticky says. That in itself might be the clue that my issue was sort of different!

    Not being smart – just sharing!

    #12477
    Peter Tate
    Participant

    Hows everything going Breakaway community? My little fix has worked again on a mates setup. He updated to Windows 7 64bit and contacted me with the same issue. After a "few" days the audio goes to pot. Not a few seconds like the sticky. I simply told him to untick the "priority box" in Breakaway Broadcast. The next day he turned up with a bunch of cold beers and a big thank you! "Man that was driving me nuts for a week" he said!

    Any idea guys when Leif might put out a new release more suitable for the modern pc’s?

    #12478
    LuK
    Participant

    [quote author=”stationx”]The audio cracking started after 3 days. I first saw BB had set the audio pipe to 44100 sr input & output was on 48000.[/quote]
    I have the same (identically) problem, after a SO update (from XP to Win 7 64 bit). Have you solved removing the check from "Audio Realtime Priority" in BBP configuration?
    Thx, bye.

    #12479

    @win7 you have to start bbp as administrator.

    #12480
    Peter Tate
    Participant

    Guys unticking the box for real time was the fix for me. Never missed a beat since. The boxes I’ve got running here are onthe air 24/7 and that is all they do. All the blurb seems to be related to the clock speed being changed to suit the work load of the video card. You couldbe forgiven for thinking thats got nothing to do with audio. But when you think about the pc as a whole you realise it can mess with the buss speed for everything else too.

    I found the answer in a Windows support forum. Where it said that if the pc was used for audio work to turn off the video enhancement etc as it MIGHT effect the audio.

    I’m not sure to this day if it is really a combination of both. I’m too scared to mess with it to find out.

    BUT the short version of this post is do the "untick realtime" box trick FIRST. You might save your self a lot of digging around in the bios

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