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  • in reply to: Possible software glitch #5697
    roverny
    Member

    So, bad news for me, good news for you.  Looks like it's the Intel Display driver as I got the issue again with the software uninstalled.

    Thanks for the help.

    in reply to: Possible software glitch #5696
    roverny
    Member

    That may be an option, will let you know.

    One more development.  This ONLY happens with your software.  I uninstalled it and I haven't had an issue since. 

    Again, I'm investigating on my side as well with Intel, but it sure seems to point to the software.

    Thanks for all your help btw JesseG, I really do appreciate it!

    in reply to: Possible software glitch #5694
    roverny
    Member

    Good question, how would we tell?

    Again we're using this: http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/intel-nuc-kit-nuc6i7kyk.html so all we do is hook it up via HDMI to the A/V receiver and play something.  The sound is provided by the Intel GFX driver.

    When you say soundcard it's confusing as there isn't one, this is all based off the processor.


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    in reply to: Possible software glitch #5692
    roverny
    Member

    The question is, does the sound work at all when this happens?

    If no, then what JesseG says could be correct. 

    If yes, then it would point to the software.

    in reply to: Possible software glitch #5688
    roverny
    Member

    I have this EXACT same issue, and unfortunately the company, which makes this great-very reasonably priced-product, seems to have no interest in supporting a fix.  🙁

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